The Maids Head Hotel in Norwich has retained top platinum grading for its public toilets in the annual Loo of the Year Awards, along with a special Attendant of the Year Award for cleanliness.
The Loo of the Year Awards, www.loo.co.uk, have been identifying the best in Britain since 1987, and are recognised as standard setters for all those who provide ‘away from home’ facilities for staff, customers and visitors.
During 2015, the hotel invested £140,000 in fully refurbishing all public toilets, including the addition of an accessible toilet near the Wine Press Restaurant and new gents’ toilets close to the Minstrel Suite, the main function room. The completed refurbishment reflects the heritage of the hotel with a contemporary twist.
The Maids Head received an unannounced visit from a Loo of the Year Awards inspector and was assessed against 100 judging criteria including signage, décor, fixtures and fittings and overall standards of cleanliness and management.
Christine Malcolm, General Manager, Maids Head Hotel said: “We are very proud of to have retained our platinum status in the Loo of the Year Awards. This is excellent recognition for our housekeeping team, led by Mandy Ames. Erwin Mullari has overall responsibility for keeping the toilets looking at their best, and the Attendant of the Year Award is well deserved for all his hard work.”
For more information about the Maids Head Hotel see www.maidsheadhotel.co.uk, t. 01603 209955.