Suffolk Careline is a new service that will enable vulnerable Suffolk residents to call for immediate assistance at the touch of a button.

Clients can have the choice of who responds to their call, either a relative or friend, or a qualified member of the Suffolk Careline staff. The service is available 24 hours a day seven days a week and aims to respond in person within 45 minutes. If the nature of the call is more serious the emergency services can also be dispatched.

Covering the whole of Suffolk including the Waveney Valley area, Suffolk Careline service is designed to compliment other public sector services already in operation such as the Primary Care Trusts and the East of England Ambulance Trust.

First Clients: Wayne Bennett has recently had a Suffolk Careline monitoring system installed in his elderly mothers home and said: “I want to thank Suffolk Careline for their ultra quick response in setting up a personal alarm system for my elderly mother. This service has given my mother and us as a family a great deal of comfort and peace of mind.”

The service will help to increase and maintain a person’s level of independence for longer. The service is suitable for anyone but will be of particular importance to:

• Older people
• People living alone
• Other vulnerable adults, as part of a care package
• Family carers that want some additional support

People interested in knowing more about the service can contact Suffolk Careline by: Email- [email protected] or Tel: 08456007724

www.suffolkcareline.com