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Looking after your pets during the Coronavirus outbreak

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>April Events / >March Events / >May Events / Events in Norfolk and Suffolk / Health & Wellbeing / Wildlife March 21, 2020

We wanted to give you a quick service update and reassure you that we are still here to help you and your pets at this difficult time.  We have also teamed up with the veterinary experts at Joii to put together some handy tips to make life inside that little bit less stressful and more fun for all. In this email we have covered off:
  • Our Top 5 To-Dos
  • Pets and your mental health
  • Feeding tips – skip to dog tips here or skip to cat tips here
  • Exercising and self-isolation – skip to dog advice here or skip to cat advice here
Due to the situation we are all facing today and our need to protect our staff, you may notice some small delays to our normal service. We are working hard to mimimise the impact on our customers and their pets.  If you would like to view your existing policy details please visit our website www.animalfriends.co.uk click my account and log in or register. For all other enquiries please go to our ‘contact us’ page to send an email or to request a call back from the team.  Should you need to make a claim during this time, please ask your Vet to submit your claim through Pawtal as this is the fastest and most effective way to get your claim reviewed and resolved.

  1. Stay calm. So far studies show that pets don’t transmit the COVID-19 virus to humans.
  2. Be prepared. Try to have at least two weeks of pet food and any medications in stock. You may be able to order these online with a prescription if you cannot get to the vets.
  3. Wash your hands before and after touching your pet and apply good hygiene measures.
  4. Reduce your pet’s food accordingly if their exercise has been reduced by self-isolation.
  5. Follow the above advice or speak to a veterinary professional if you have any questions or concerns about your pet and cannot leave the house.
The human-animal bond is a powerful thing, and pets can have a massive positive effect on our mental health. Pets can help alleviate stress, anxiety, depression, and feelings of loneliness.

Spending time with your dog or cat can reduce blood pressure, slow your heart rate, regulate your breathing and relax tense muscles. It also results in an increase in oxytocin – more commonly known as the “love hormone“.

We realise that those pet owners who are self-isolating have been advised to minimise contact with their pets but even in these uncertain times, our pets can be a great source of company and comfort. Whether you’re working from the office or at home, and regardless of your toilet paper supply, your pets will love you unconditionally.

It is important to minimise any sudden changes to our pets’ diets. Especially if they have underlying health conditions or are on veterinary diets. If this is the case please ensure you seek veterinary advice before making any changes.
It is important to minimise any sudden changes to our pets’ diets. Especially if they have underlying health conditions or are on veterinary diets. If this is the case please ensure you seek veterinary advice before making any changes.
Brain stimulation is just as important and may tire your furry friend out as much as physical exercise, here are some ideas that can keep your pet occupied whilst they are indoors:
1 The Crescent, Sun Rise Way, Amesbury, Wiltshire, SP4 7QA

Animal Friends Insurance is a trading name of Animal Friends Insurance Services Limited (Registered in England #3630812, VAT #975288368), authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 307858). Animal Friends Insurance completes non-advised sales only. The website is intended for customers based in the UK and is therefore subject to the UK regulatory regime.

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